Here are some of the most common tricks that airlines use to avoid paying compensation. Not only do these tricks cost the airlines money, they also make it more difficult for the airline to resolve problems and errors in flight data recording or airplane dispatch.
Underreporting of lost luggage – Some people think that an airline’s duty is to pay for lost luggage. However, in many cases, the airline may not have the authority to pay for lost luggage at all. This means that, when a passenger has a dispute with the airline over missing luggage, the best course of action is to take your luggage to the airport’s Lost and Found facility, where they can be determined as undeliverable.
Errors in flight schedules – In some cases, the flight may have been misquoted and the passengers should have already arrived at their destination. The first thing that you should do if you have this problem is to contact the airline. Unfortunately, since the airline must respond within two business days, it is usually impossible to get a response from the airline.
Mishandling of cargo – It is typical for airline employees to mishandle baggage. If this occurs, the airline must compensate the passenger for the cost of baggage mishandling. However, since it is not uncommon for airlines to mishandle cargo, it is important to make sure that you know the rules that apply to this issue so that you know what to expect.
Once the misrouted flight is identified, you should be able to submit a claim to the airline. It is important to make sure that you understand all of the details before you do so. It is also possible to file a claim with the Federal Aviation Administration (FAA) instead of the airline company.
Frequent-flier programs and cancellation policies – Most airlines offer frequent-flier awards, which allow one person to fly on a specific airline for free each month. These programs are especially useful for long-distance travel and cross country air travel. You can also sometimes get discounts on your airline tickets if you are part of an airline’s frequent flier program.
Many low-cost airline programs will give you a good discount on your ticket if you purchase your ticket through them. However, sometimes you can have a hard time finding a flight to your destination if you are part of a low-cost airline program.
Sometimes ticket prices are a factor in determining how much compensation you are entitled to receive. In many cases, the price of a particular flight is the determining factor in whether or not you get the compensation that you are entitled to.
If you find that you can get a low cost ticket but you have to pay more for your compensation, it is important to check on whether you can get a refund or a lower ticket price. This will be especially true if you did not find a low cost ticket in the first place.
Expired tickets – When you travel, you often find that there are certain days or times that you are unable to travel due to unforeseen circumstances, such as bad weather or other reasons. If you discover that you can get a refund or the replacement ticket for your flight, it may be worth your while to contact the airline in order to have it done. You can also make your own arrangements to be able to fly at a later date without having to pay for the ticket.
Misuse of invalid credit card number – It is possible to be harmed by a stolen credit card, such as if your card has been placed under a security lock or tampered with. When this happens, you should get in touch with the bank or the credit card company and report your theft, so that your records can be checked.
It is easy to understand why the airline industry would try to avoid paying compensation to passengers. When the claims process can get complex from beginning to end.